What if I change my mind? We want you to love your artwork! If you’re not completely happy, you can request a return within 30 days of receiving your order. Just make sure the item is unused, in its original condition, and packaged as it arrived.
Can I return custom pieces? Because each custom or personalized item is made just for you, we can only accept returns if it arrives damaged or defective.
You can request a return or refund within 30 days of receiving your order.
To be eligible, items must be unused, in original condition, and returned with their original packaging.
Custom or personalized items cannot be returned unless they arrive damaged or defective.
What if my order arrives damaged?
Oh no! If your artwork arrives damaged or defective, email us at support@edgycatdesigns.com
We’ll make it right with a replacement or full refund (including shipping).
Refunds are processed to your original payment method within 5–10 business days after we receive and inspect your return.
Shipping costs are non-refundable unless the return is due to our error (damaged, defective, or wrong item).
We currently do not offer direct exchanges. If you want a different item, please return the original order and place a new order.
Orders can be cancelled before shipping.
Once the order is shipped, our normal return policy applies.
If you have any questions or concerns about returns, refunds, or cancellations, contact us at:
Email: support@
